JOB DETAILS
TECHNICAL SERVICES MANAGER
Location   UAE
Salary   Besides fixed salary Full Expat Fringe Benefits & Bonus
Sector   Manufacturing
Job Type   Full Time
Date   03/04/2014
Job Ref No   LOBO/4154/2014

Company Profile

An opportunity to head one the largest ISO compliant Steel Plant in the Middle East.

Job Description

Technical Service Manager will be fully accountable for product quality and supply of top quality steel to the Customers.

Supervise and manage the quality activities at the plant. Analyze product performance data and initiate corrective /preventive action to determine the allocation of resources.

Prepare accurate forecast, annual budget and monitor technical services expenditure through allocating funds.

Review update Billet and Raw Materials Specifications to meet quality requirements by conducting periodic investigation and audit for improvement of product.

Update Laboratory and Inspection Facilities and ensure proper maintenance and Calibration.

Liaison with all standards and audit departments to ensure quality production .

Participate in technical meetings, product promotion campaign including preparation of technical brochure and presentation materials.Investigate into customer complaints and proactively resolve it.

Minimize production of non conforming product. Reduce Overheads, number of NCRs in auditors, number of incidents and injurites. Maintain and comply with the company SHE aspects at the workplace to avoid inuries, damage to equipment and environment.

Liaison with UK Cares, DCL, billet Suppliers, external Laboratories etc.

Provide technical support to the Sales & Marketing Team and resolution of customer complaints.

Work closely with the Purchase and Procurement department and give them technical inputs for billet procurement.

 

 

 

Candidate Profile

Qualifications: Post Graduate/Graduate in Metallurgy. Should have knowledge of steel making and processing , specification of steels, different defects in semi finished and finished products and reasoning. Knowledge, Skills and Attributes: To succeed in this role, the candidate must have atleast 5-8 years in a senior managerial /Leadership position in quality control activities of a DR plant, steel plant and different rolling mills. Highly self motivated , hands on and proactive approach, leaderhip and problem solver. Superior Verbal and written communication skills in English Language Working knowledge of MS Office and ERP International work experience an advantage.