Location   UAE
Sector   Facilities Management
Job Type   Full Time
Date   22/05/2014
Job Ref No   LOBO/4222/2014

Company Profile

Our client is a professional integrated facilities management company in Dubai.

Job Description

Develop and establish appropriate Facilities Management  policies, processes, systems, standards, procedures and internal controls and ensure their implementation after approval so that the FM Key Accounts are serviced in a consistent and reliable manner.


Implement the Facilities Management Model and Delivery Strategy to realise the Business Objectives for the timely delivery of Integrated Facilities Management Services to the client in line with the Contractual terms.


Monitor the closing of the daily work requests generated by tenants through the CRM. Ensure prompt responses are given to the client and customers on the status of open work orders and requests to deliver customer satisfaction


Oversee the timely execution of ‘ad hoc’ non-tenant related work orders within resolution timelines to meet the stipulated priorities (Emergency, Urgent or Routine)


Oversee the delivery of all Contracts and Projects in compliance with all Contractual obligations and Service Level agreements and deliver Client Satisfaction.


Identify the Operational risks on all Contracts and Projects within the criteria set for internal risk to  protect the long term continuity of business through implementation of risk mitigation strategies and measures.


Supervise the development of Facilities Management Budgets and work plans in order to ensure that all contracts and Projects are carried out within agreed parameters e.g. Cost, Timelines, Service delivery objectives etc.


Ensure the periodic inspection and monitoring of the Special Services Maintenance (SSM’s) e.g. swimming pools, Passenger lifts, Fresh Air Handling units, Fire alarm systems etc. within SLA’s and agreed contractual terms. Ensure third party certificates are obtained for all Passenger lifts. Carry out inspection and oversee refurbishment of villas and apartments to restore them to liveable standards from end of lease to commencement of the new lease.


Supervise the execution of PPM (Preventive Maintenance Plans), Work orders and work requests


Carry out refurbishing, painting, renovation and upgrade of Building fabrics (Rooftops, Lobbies, Doors, Common areas) to restore them to acceptable  standards.


Ensure that all Facilities Management MIS and progress reports are prepared in line with the Corporate Governance System to deliver timely and accurate information which will support the efficient delivery of business objectives.


Develop an HSE culture and ensure that HSE policies, processes, procedures and standards are implemented in line with International standards and best practices


Organise Technical Training of all Facilities Management staff to deliver the Facilities Management functional Objectives













Candidate Profile

An Engineering degree, Mechanical, Electrical or Building Services with full knowledge of HSE and a good Knowledge of all Facilities Management, MEP and Contract processes. Knowledge of international Facilities Management standards essential. MS Office and CAFM proficiency. Leadership, Strategic Thinking, Result Orientation Customer Orientation and Relationship Building skills. Proven track record of having worked in senior management position with leading international integrated facilities management organizations in GCC and India. Please send your resume to in word doc format. In a seperate cover note give details of your current salary, availability for interview and notice period.