JOB DETAILS
LEARNING & DEVELOPMENT MANAGER ( RETAIL BANKING)
Location   Oman
Salary   
Sector   Banking
Job Type   Full Time
Date   16/01/2017
Job Ref No   3713

Company Profile

A Leading bank in Oman is seeking a competent person in this role. 

Job Description

The selected candidate will directly be responsible for the E-Learning and Learning and Development of staff in Retail Banking department in order to facilitate the Bank to achieve its business objectives.

The role responsibilities

  • Ensuring effective training programs are designed incorporating key learning principles and that training materials are aligned with organisational vision and core values
  • Actively act as a learning relationship manager for various departments and work with business leaders and managers to identify training needs identifies opportunities to design, develop, and deploy e-learning and classroom content based on business needs. 
  • Design, develop and deliver induction programmes
  • Develop and manage structured development programs and curriculums for specific groups of staff and job families. Develop and implement long term roadmap certifications programs for different groups of staff.
  • Promote use of innovative tools and participative methods of learning delivery of L&D Programs 
  • Promote the use of digital technologies for global communication and connectedness to support learning, i.e., content for computer-based, I-Pad, Mobile learning, etc.
  • Ensure compliance with all legal and legislative regulations that pertain to the job.
  • Carry out all phases of L&D such as designing, developing, implementing and evaluating L&D programs.
  • Ability to link development programs with talent management and career development of staff.

 

Candidate Profile

Applicants should be graduates with ideally Professional certifications like ASTD, CIPD, and banking related professional certifications. Good track record as banking professional before turning into learning and development. Minimum 7 years or more experience as banker in retail banking, operations, e-channels, sales, etc. Minimum 5 years’ experience in learning in financial service. Proven track record in developing and managing e-learning programs and e-learning projects. Proven capabilities in developing curriculums of roadmap accredited programs for different job families in the bank. Experience across all facets of learning & development including capability assessments, curriculum development for different job families in the retail banking (branch managers, regional managers, personal bankers, priority banking, selling skills, customer service, etc.) Well-versed with the practice of L&D including all phases of the ADDIE model, particularly adult learning, learning and development needs analysis and evaluation of L&D. Expertise in developing on-boarding and induction programs. Proficient in all stages of L&D from designing and developing contents, into delivering and evaluation of the learning programs. Excellent communication skills in both English and Arabic with outstanding capabilities in delivering highly engaging classroom workshops. Ability to work in teams and lead and develop other trainers. Proven capabilities and mastery of L&D development applications such as PowerPoint, Prezi, etc. as well as L&D Admin systems such as SAP, Oracle.